Operating expenses up by 2.7 per cent


Operating expenses went up in line with revenue by 2.7 per cent to EUR 4.1bn.

This includes a 3.3 per cent higher cost of materials and external services (EUR 2.1bn), caused primarily by aircraft idle time and greater use of materials for engine maintenance.

Despite higher pension provisions, staff costs were reduced slightly to EUR 1.1bn (–0.5 per cent) in 2011. An average of 19,822 em-ployees worked in the MRO segment in 2011, 475 fewer than in the previous year. While more than 220 employees moved from partial to full retirement, the company took on 200 temporary workers as permanent employees and welcomed around 200 young people starting their apprenticeships. Furthermore, the workforce was particularly reduced at plants, such as Lufthansa Technik Switzerland or Shannon Aerospace, that are currently carrying out or have recently concluded restructuring programmes to ensure their long-term competitiveness.

Depreciation and amortisation sank year on year by EUR 4m to EUR 90m.

Other operating expenses rose by 7.0 per cent to EUR 760m. Provisions for long-term contracts were the main reason for the increase.

Operating expenses MRO

 

2011
in €m

2010
in €m

Change
in %

Cost of materials and services

2,123

2,056

3.3

of which raw materials, consumables
and supplies

1,389

1,329

4.5

of which external services

644

604

6.6

Staff costs

1,095

1,101

–0.5

Depreciation and amortisation

90

94

–4.3

Other operating expenses

760

710

7.0

Total operating expenses

4,068

3,961

2.7

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