Expenses up by 12.1 per cent


Operating expenses rose by 12.1 per cent to EUR 23.0bn. This was principally due to the higher cost of materials and services of EUR 14.5bn (+15.9 per cent). The 25.4 per cent leap in fuel expenses to EUR 5.8bn was behind the increase. In addition to the 25.3 per cent rise in fuel prices (after hedging), volumes also contributed 6.9 per cent to expenses. At the same time, the US dollar weakening over the course of the year reduced expenses by 5.8 per cent.

Fees and charges climbed by a total of 16.2 per cent to EUR 4.7bn, largely as a result of greater traffic and the first-time levy of the air traffic tax (EUR 361m). The main components of the increase were higher passenger fees (+14.7 per cent), take-off and landing fees (+10.4 per cent) and air traffic control charges (+9.3 per cent). Other purchased services went up by a modest 3.7 per cent to EUR 3.8bn.

Expenses Passenger Airline Group

 

2011
in €m

2010
in €m

Change
in %

Cost of materials and services

14,542

12,544

15.9

of which fuel

5,769

4,600

25.4

of which fees

4,731

4,071

16.2

of which MRO services

1,909

1,803

5.9

of which operating lease

136

168

–19.0

Staff costs

3,874

3,661

5.8

Depreciation and amortisation

1,350

1,238

9.0

Other operating expenses

3,280

3,121

5.1

of which agency commissions

359

411

–12.7

of which external staff

577

526

9.7

Total operating expenses

23,046

20,564

12.1

The average number of employees for the year rose by 2.7 per cent to 54,946, whereas staff costs were 5.8 per cent higher at EUR 3.9bn. The additional expenses were due primarily to higher additions to pension provisions, currency movements and increases resulting from pay settlements.

Depreciation and amortisation rose by 9.0 per cent to a total of EUR 1.4bn mainly due to new aircraft deliveries this year and last.

Other operating expenses climbed by 5.1 per cent to EUR 3.3bn. This was driven among other things by higher expenses for exchange rate losses (+ EUR 70m), indirect staff costs (+ EUR 51m) and advertising and sales promotion (+ EUR 27m). Income from agency commissions, however, was down by EUR 52m.

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